EPIC GAMES PRIVACY POLICY
Last Updated: July 18, 2025
For Children’s Privacy, see Section 5
Welcome to Epic!
Epic Games, Inc. is headquartered in Cary, North Carolina. We and our subsidiaries have offices and operations located around the world that help create and deliver some of your favorite products and services, including games like Fortnite and development tools like Unreal Engine (see “Our Global Operations” below).
This privacy policy describes the different ways we may collect, use, and share information on, through, or in connection with the Epic Services (see “What are the Epic Services?” below). If you have any questions, you can always reach out to us as described in “Contact Us” below.
When we refer to “Epic” (or any similar terms like “we” or “us”) in this privacy policy, we mean the Epic Games entity that controls and is responsible for your information, including Epic Games, Inc. and its subsidiaries that help provide and support the Epic Services. You can also find details about the data controller for personal information we collect through different Epic Services in “Contact Us” below.
We use the term “Epic Services” to describe any Epic products or services that directly link to this privacy policy. These include, for example:
• games like Fortnite, Rocket League (through our subsidiary Psyonix), Fall Guys (through our subsidiary Mediatonic), and Horizon Chase 2 (through our subsidiary Aquiris Game Studio LLC);
• websites, and applications such as www.epicgames.com and the Epic Games Store, Postparty (through Life on Air), www.rocketleague.com (through Psyonix), and www.fallguys.com (through Mediatonic);
• live events where this privacy policy is posted; and
• developer tools, including the Developer Portal and Unreal Engine.
Note that your use of the Epic Services may also be subject to additional terms and conditions. For example, you must review and accept the Fortnite End User License Agreement to play Fortnite, the Psyonix End User License Agreement to play Rocket League, the Fall Guys: Ultimate Knockout – End User License Agreement to play Fall Guys, and the Horizon Chase 2 End User License Agreement to play Horizon Chase 2.
Please read this entire privacy policy. You should also carefully review any other agreements that apply to the Epic Services you use, and confirm you understand and agree to them, before using those products or services.
The types of information we collect depend on how you interact with us. Generally speaking, we collect information in three main ways: A) when you provide it to us, B) automatically when you use the Epic Services, and C) from service providers and third parties.
A. Information You Provide
You can provide us with different kinds of information depending on how you interact with the Epic Services. Sometimes we’ll ask you to provide specific pieces of information, such as when we require it to provide parts of the Epic Services to you (for example, by prompting you to provide your date of birth or complete an online registration process). If we ask you to provide us with information in these cases and you choose not to, you may not be able to access the relevant Epic Services and/or some features may not operate as intended.
For instance, in order to make purchases on the Epic Games Store and to play some of our games, you’ll need an Epic account. To create one, you’ll need to provide us with basic registration information like your name, a public-facing display name, password, the country you live in, and email address. If you want to make a purchase, we may ask you to provide payment-related information (like your credit card number and expiration date) to complete the transaction. In addition, many of our services require your date of birth to determine which features we can offer you and which settings to apply to your account based on your age and location.
We also collect the information you voluntarily provide to sign up for email alerts, use social features like forums or chat, register for early access to our games, use our developer tools (including to create and publish games and other content), enable two-factor authentication, register for or attend our events, complete surveys, or contact us through Player Support requests or customer service. If you use our voice chat feature and voice reporting is enabled in a voice channel, snippets of voice chat audio data will be stored on your device and the devices of participants in the voice channel. If a violation of our Community Rules is reported, these snippets may be transmitted to Epic to help us enforce those Community Rules. If you enter a contest or competitive event, or participate in our Support-A-Creator or Island Creator programs, we’ll collect your application information and other information we may need to help confirm your eligibility and process payouts. We collect whatever information you choose to provide to us in those or other similar cases.
B. Information We Collect Automatically
We collect some information automatically when you visit, access, or use the Epic Services. This includes information about your gameplay or application usage, purchases, entitlements, and other activity in the Epic Services, that are typically associated with your account (if you are logged into your Epic account or use a third-party account to access the Epic Services) or with an identifier we have assigned to your device or profile. While the specific types of information that we automatically collect may vary, they generally include:
• Usage information and statistics about how you interact with the Epic Services, including the application you used or the game you played, how long you used or played it and when, gameplay attempts, progression and results, saved preferences, crash reports, the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, and platform type;
• Technical information about your computer, device, hardware, or software you use to access our services, such as IP address, device identifiers, your internet service provider, plugins, or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system-related specifications); and
• The general location of your device, which we typically derive from your device’s IP address.
The Epic Services use technologies such as cookies, log files, and web beacons to automatically collect the types of information listed above. Some of these technologies may create small files or record-keeping tools that may be stored on your device. They help us, our service providers, and third parties recognize your device and provide information about how you use and interact with the Epic Services. For example, they support our ability to authenticate users, remember preferences, manage advertising, personalize experiences, and conduct data analytics.
Please note that if certain features on the Epic Services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Epic Services, their services, or others’ websites over time. For example, when you use Epic Services (like Unreal Engine) that include third-party software, those third-party providers may collect information through their technology. These features are subject to those third parties’ privacy notices and policies.
C. Information We Collect from Other Sources
In some cases, we may also receive information about you from service providers and third parties in connection with your use of the Epic Services or your interactions with us on other platforms.
For example, some other developers allow you to use your Epic account to log in to their service. And if you choose to link your Epic account with your account on a third-party social media (like Facebook), gaming (like Steam), or other similar website or service, or if you interact with an ad for one of the Epic Services on an external website or service, the company that operates that website or service may share some information with Epic in accordance with their own privacy practices. Your privacy settings on the other company’s website or service typically control the specific types of information they can share with Epic, so please be sure to review and update them regularly. Common examples for linked accounts might include your third-party account display name and user ID, as well as associated device information, name, and email address. For participants in our Support-a-Creator program, we may also collect the number of social media account followers you have for program eligibility purposes.
You can also buy, download, or access some Epic Services on or through services operated by third parties. If you do, they may provide us with information to facilitate your access to and use of the Epic Services. This typically includes information like your display name, user ID, and device and region information. For example, you can choose to download and play games like Fortnite on gaming consoles (like PlayStation®, Microsoft Xbox, and Nintendo Switch) through your gaming console account. When you do, the company operating that platform or service may share some information with us, which helps us do things like facilitate your gameplay and track your progression and entitlements.
D. Fraud Prevention & Anti-Cheat
Providing users with a fair, balanced, and competitive experience on the Epic Services is extremely important to us. We strictly enforce prohibitions against cheating, hacking, account stealing, and any other unauthorized or fraudulent activity on the Epic Services. We use a variety of anti-cheat and fraud prevention technologies to help us identify and prevent malicious activity. These services may collect and analyze data about your computer and the software on your computer to detect cheating and may be provided by Epic or by service providers.
As a general matter, we use the information we collect (either individually or in combination with other information collected as described in this policy) to help us provide, improve, customize, analyze, and promote the Epic Services. This includes using it for purposes such as:
• Creating, verifying, and managing user accounts and features;
• Providing the Epic Services, as well as support and assistance for them, including by responding to inquiries, processing transactions or requests, and communicating with users (such as by sending service and account-related messages and updates);
• Developing, delivering, and improving the Epic Services and other offerings, some of which may be offered in partnership with other parties;
• Personalizing your experience, including by presenting content or features better tailored to you or your interests, or our inferences about your interests (for instance, if you frequently play games in a certain genre, we may infer that you’d be interested in that genre and suggest similar games to you);
• Promoting the Epic Services, including managing, customizing, and measuring the effectiveness of our advertisements, promotional offers, surveys, and events;
• Managing alpha, beta, or early access tests (and collecting feedback);
• Conducting data analytics (like analyzing how the Epic Services are used so we can better understand, improve, and personalize them);
• Complying with our legal or contractual obligations and enforcing our terms;
• Securing the Epic Services, such as by detecting fraud and otherwise protecting Epic and other users from illegal or harmful actions; and
• Improving technologies or processes used to accomplish these purposes (like training machine learning models used to help detect or moderate toxic, illegal, or harmful content or conduct and enforce our terms and policies like our Community Rules).
We may also process information that does not identify you individually, including aggregate or de-identified information that we create or collect from other sources. This information helps us better understand larger groups of users. If we combine this information with information that identifies you, we will treat it as described in this privacy policy. But please note that this privacy policy does not restrict our ability to process information that does not individually identify you, and we may use and disclose aggregated or de-identified information for any reason permitted by law.
We may share some of the information we collect to help operate and improve the Epic Services. Depending on how you interact with us, common examples might include sharing:
• With console and platform partners (for example, to facilitate gameplay when you access the Epic Services through a third-party console provider);
• With other game developers (such as to enable features for games you acquire through the Epic Games Store);
• With other users (like if you use social features such as chat);
• Publicly (for example, your display name, content you create or share, basic game statistics, and other similar information may be generally accessible to others);
• With service providers that operate on our behalf to help support the Epic Services in accordance with our instructions (for example, cloud storage providers, payment processors, or marketing and advertising partners);
• When we believe we must in order to comply with the law or to protect you, Epic, or others (for example, in response to court order or subpoena, as part of an investigation of fraud or other illegal activity, or violation of our terms or policies, or if necessary to protect others from death or serious harm to body or property);
• With other Epic entities (including to help provide support for the Epic Services internationally);
• In connection with certain types of corporate transactions (like in the event of a restructuring or the sale of all or a significant part of our business);
• With your permission (for example, if you link external accounts with your Epic account, or use your Epic account to sign in to third-party games and services or participate in cross-promotional events); and
• We may also share information that does not identify you with third parties, including aggregate or de-identified information.
No mobile phone numbers provided to Epic for security purposes will be shared with third parties or affiliates for marketing/promotional purposes.
To the extent that we share your personal information with third parties, we endeavor to ensure these third parties provide the same or substantially similar protections as those that Epic describes in this privacy policy.
Third parties you interact with through Epic Services may have different privacy practices than Epic, so we encourage you to review their privacy policies before sharing your information with them.
We are designing the Epic Services to be welcoming to users of all ages around the world. This means that we collect age information from users, and some of our services will provide a different experience based on what we know about the age of a user and where they live. The information below is for parents and guardians to understand our privacy practices with respect to children (under 13 or the age of digital consent in the user’s region, whichever is higher).
When a user indicates that they are a child, they are placed in a “Cabined Account” until they are no longer a child as defined above or until their parent or guardian provides additional privacy permission and enables parental controls. Cabined Accounts can play Epic’s games such as Fortnite and Fall Guys, but features like voice chat and real money purchases are disabled. Epic collects limited personal information from Cabined Accounts to operate them, in each case according to applicable youth privacy and protection laws:
• Date of birth and country to determine age and apply appropriate settings;
• Parent or guardian email address to provide notice and seek consent to additional features (which is deleted if the parent does not respond within 14 days);
• User email address for sign-in (which is only stored in an unreadable hashed and salted form); and
• Persistent identifiers like IP address, gaming platform account IDs, device identifiers, and similar data collected with website tracking technologies to provide and maintain the Epic Services (including analytics to improve them), protect the security and integrity of users, ensure legal and regulatory compliance, and facilitate in-game personalization such as game advancement and avatar choice.
If a user with a Cabined Account contacts us with a question or request, any personal information provided will be deleted after the inquiry is resolved. When we share personal information from Cabined Accounts externally, it is to help us carry out these limited purposes (like sharing with consoles to help run your game or with our cloud storage providers). Learn more about Cabined Accounts.
A. Notice, Consent, and Parental Controls
We collect a parent or guardian email address from a child player in order to send the parent or guardian an email notice that the child has created a Cabined Account. This notice also lets them review our privacy practices for non-Cabined Accounts, provide consent to a non-Cabined Account for their child to enable additional features, and set up Parental Controls. Please note that parents/guardians must complete our parent verification process in order to provide consent to a non-Cabined Account.
We use Kids Web Services (KWS), a service offered by our subsidiary Kids Web Services Ltd, for parent/guardian and user age verification purposes. KWS will remember that you have verified your age the next time you use your email address to access other games/services powered by KWS technology, so that you won’t need to verify again. Epic and KWS are jointly responsible for handling some of your personal information in this context. Learn more about verifiable parental consent and KWS in the KWS Privacy Policy.
When a parent or guardian gives permission for a non-Cabined Account for their child, Parental Controls are enabled automatically. Parental Controls can then be accessed using a PIN code, let you change choices about particular features made during the permission flow, and further customize your child’s experience. Learn more about Parental Controls.
Once a parent has authorized a non-Cabined Account for their child, the privacy practices described elsewhere in this Privacy Policy generally apply, but younger users may not have access to all content or features (because of our default privacy settings, age requirements for certain service and features, and/or Parental Controls in place). Depending on the parental control settings and the user’s age, users may access communications and social features (like chat), and freely interact with most of the Epic Services (including downloading other games from the Epic Games Store). When a user accesses a third-party game or app through the Epic Games Store, some account information is shared with the publisher or developer of that game or app to enable the transaction and product features. You can see the developer and publisher on each product listing before download, or review our Publisher Index. Please contact us as described below with any questions about Epic’s data sharing with these third parties. For additional details, please see “What Information Do We Collect?”, “How Do We Use Information?”, and “How Do We Share Information?” above.
B. Child and Parent Privacy Rights
Child users and their parents can exercise their individual privacy rights as described in Section 6 below. Parental Controls enable parents and guardians to change the choices they’ve made about their child’s use of specific features like voice chat. Parents and Guardians can also review the child’s personal information held by Epic Games, and delete their child’s Epic account (which deletes the personal information and stops further collection). To exercise these rights or ask any questions about how we handle children’s personal information, please see the “Contact Us” section below, or head straight to our Parent Support Request Form.
We seek to provide you with meaningful choices about the personal information we collect. The specific choices available to you often vary depending on the exact nature of our relationship with you, such as the Epic Services you use. Common examples include:
• You can request that we provide access to, or that we correct or delete, personal information we’ve collected from you. Please submit requests to access, update, or delete personal information associated with your Epic account by reaching out to us as described in “Contact Us” below. Note that we may ask you for additional information to help us verify who you are before completing your request.
• If applicable, you may also have the option to appeal or otherwise request human review of decisions made by automated means.
• You can change your email marketing preferences at any time, such as by using the opt-out mechanism provided in our marketing emails, updating your Epic account settings, or contacting us with your request (see “Contact Us” below).
• You can change your privacy settings on other parties’ websites (such as social networks) or platforms (like console providers) to limit the information they may share with us.
• You can change your browser or mobile device settings to block, manage, delete, or limit tracking technologies like cookies. In some cases, blocking or disabling cookies may cause the Epic Services not to work as intended and some features may not be available.
• If you’re under the age of 18 and have an Epic account, you can ask that we remove or anonymize certain content you’ve provided on the Epic Services. Please direct requests to help delete or edit content on the Epic Services to Epic as described in “Contact Us” below.
• Parents and guardians can adjust settings for their child’s Epic account using Parental Controls.
Some parts of the world provide individuals with specific choices related to their personal information by right under local law.
Because the specific personal information we process and our reasons for doing so often vary depending on how you use the Epic Services, how long we retain it can also vary. We generally store personal information for as long as we reasonably need it for the purposes described in this policy (like complying with our legal obligations, managing internal records, enforcing our terms, and resolving disputes), unless a longer retention period is required or permitted by law.
The main criteria we consider in determining specific retention periods often include minimum requirements under applicable law, relevant industry standards, the types of information in question (such as its level of sensitivity), relevance to potential litigation or similar proceedings (like defending ourselves against legal claims), and whether the information is required to prevent fraud or similar abuse of the Epic Services (including to enforce prohibitions against cheating and other unauthorized behavior). For example, if you create an Epic account, we will generally store the personal information associated with your Epic account for as long as needed to maintain your account, provide the Epic Services you requested, enforce any terms that apply and govern your use of the Epic Services, and maintain appropriate records to reflect how we deliver the Epic Services to you.
To learn more about requesting that Epic delete your personal data, please see “Your Choices and Controls” above.
We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected. If we become aware of unauthorized disclosure of your personal information, we will notify you as required by law and take steps to help secure your information.
We’ll update this policy from time to time to reflect changes in our practices or relevant laws. When we do, we’ll change the date noted at the top of the policy. In some cases, we may also notify you of the relevant changes by email or within the Epic Services. Please review this policy regularly to make sure that you understand your relationship with Epic and the ways we may collect, use, and share information in connection with the Epic Services.
Epic Games, Inc. is based in the United States, but we operate globally to help provide users all around the world with a better experience on the Epic Services. We have subsidiaries, offices, service providers, and partners worldwide to support these operations in a number of different ways -- for example, the developer of Fall Guys is a subsidiary called Mediatonic Limited that is based in the United Kingdom. This means that Epic may process the information we collect in connection with your use of the Epic Services in places outside the region where you reside.
A. Data Transfers
When you use the Epic Services, your information may be transferred to or stored in the United States or other countries where we or our service providers operate. The data protection laws and rules in these countries may be different than those where you live. We rely on various legal mechanisms to help lawfully support transfers of information outside the country of collection where appropriate. If permissible under local law, you’re authorizing Epic to process your information in any of the locations where we operate (including the United States) by using the Epic Services.
To learn more about the Epic entity responsible for operating the Epic Services you use, see “Contact Us” below.
B. US State Comprehensive Privacy Laws
For California Residents
The California Consumer Privacy Act or “CCPA” provides residents of California with certain rights to their personal information. Terms used in this subsection are defined by the CCPA.
If you are a California resident, you have the right to:
• know and access what personal information we collect about you, including the categories of personal information collected and sources, the business or commercial purposes for collection, the categories of third parties with whom we disclose personal information, and the specific pieces of personal information collected;
• correct your personal information; and
• deletion of your personal information.
We will delete your personal information, unless retention is necessary for operational or legal reasons, including to:
• provide the Epic Services you requested, complete transactions, or perform our contract with you;
• ensure the security or integrity of the Epic Services, or debug the Epic Services;
• exercise legal rights on behalf of ourselves or others;
• enable internal uses aligned with user expectations; or
• comply with a legal obligation.
We may also limit how we respond to your requests, including when necessary to:
• handle legal claims;
• comply with applicable laws or legal obligations; or
• cooperate with law enforcement.
As described in greater detail in “What Information Do We Collect?” section above, the specific information we collect from you typically depends on how you choose to interact with us on or through the Epic Services. In the past 12 months, we’ve collected the following categories of personal information:
• identifiers (e.g., email address);
• commercial information (e.g., entitlements or purchase history);
• internet or other electronic network activity information (e.g., gameplay or website usage details);
• audio, electronic, visual, or similar information (e.g., voice chat);
• geolocation data (e.g., as may be derived from your IP address or included in your billing information);
• characteristics of protected classifications under California or federal law (e.g., age);
• personal information described in Section 1798.80(e) of the California Civil Code (e.g., name or credit or debit card information);
• in some cases, sensitive personal information (e.g., account log-in credentials and, if you list, sell, or trade creative content in one of our marketplaces, government ID); and
• inferences drawn from any of the above categories (e.g., the genres of games you may prefer to play based on your purchase history).
Epic does not use or disclose sensitive personal information for purposes other than those that are necessary to provide the Epic Services or permissible under the CCPA. Epic also does not sell or share the personal information it collects. This includes for users for whom we have actual knowledge are under 16.
For more information on (1) the categories of sources from which your personal information is collected, please see “What Information Do We Collect?” section above; (2) the business or commercial purposes for collecting your personal information, including sensitive personal information, please see “How Do We Use Information?” section above; and (3) the categories of third parties to whom we disclose your personal information, please see “How Do We Share Information?” section above.
For Other US State Residents
Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia have each enacted a comprehensive privacy law, providing residents of those states with certain rights to their personal data. Terms used in this subsection are defined by the applicable privacy law in your state of residence.
If you are a resident of those states, you have the right to:
• know whether we are processing your personal data;
• access and obtain a copy of your personal data;
• correct your personal data (except for residents of Utah and Iowa); and
• deletion of your personal data.
Certain legal obligations and operational needs may limit how we respond to your requests. These exceptions may include:
• providing the Epic Services you request or performing our contracts;
• conducting research to develop or improve the Epic Services;
• identifying and fixing technical issues;
• performing other internal operations consistent with user expectations;
• preventing or responding to security incidents, fraud, identity theft, or other illegal or harmful activities;
• handling legal claims;
• complying with applicable laws or legal obligations; or
• cooperating with law enforcement.
Epic does not sell personal data it collects or process it for targeted advertising. Epic also does not profile its users through automated means to make decisions that have legal or similarly significant effects. This includes for users for whom we have actual knowledge are under 18.
For more information on (1) the categories of personal data processed by us, please see “What Information Do We Collect?” section above; (2) our processing of sensitive data from a known child under the age of 13, please see “Children’s Privacy” section above; (3) our purposes for processing personal data, please see “How Do We Use Information?” section above; and (4) the categories of third parties with whom we share personal data and the categories of personal data we shared, please see “How Do We Share Information?” section above.
Exercising Your Privacy Rights
To exercise your privacy rights, use one of the methods listed in the “Contact Us” section below. Only you (or an authorized representative on behalf of a California resident) may submit a verifiable request, which must include enough information for us to confirm your identity and understand the request. If you have an Epic Games account, we may ask you to log in to verify your identity. Authorized agents of California residents must include written permission signed by the resident, who may also need to verify their identity directly. Requests may be denied if we cannot verify your identity or authority. Appeals can be submitted using the same contact methods listed in the “Contact Us” section below.
We will not discriminate against you for exercising any of your privacy rights under applicable law.
C. Residents Of The European Economic Area, The United Kingdom, And Switzerland
If you’re located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have certain rights regarding how your personal data is processed.
Data Subject Rights
You may have the right to access, correct, or delete personal data we have collected about you through the Epic Services. You may also have the right to a portable copy of the personal data you have provided, and to object to or restrict processing of your personal data, such as for direct marketing. If applicable, you can request human review or contest decisions made by automated means. Where you have provided your consent to our data processing, you have the right to withdraw consent.
You also have the right to make a complaint against us by contacting your local supervisory authority for data protection (if one exists in your country). We would, however, appreciate the chance to address your concerns before you contact a data protection regulator, and ask that you direct your complaint to us first.
Please see the “Contact Us” section below to learn more about reaching out to Epic with any relevant concerns you may have. You can find more details about your local Data Protection Authority as follows:
• EEA: European Data Protection Authorities
• UK: Information Commissioner’s Office
• Switzerland: Federal Data Protection and Information Commissioner
Basis for Processing
The legal bases we rely on to process your personal data depend on the Epic Services you use and how you interact with them. They primarily include:
• Contractual Necessity: we process personal data to perform the Epic Services you requested under our Terms of Service or other similar contractual agreements with you. For example, we process personal data to set up and maintain your account; process your purchases; authenticate users; provide user-experience features (like saving your preferences); monitor and analyze the Epic Services; detect and prevent fraud, cheating, or other similar misuse; facilitate features like cross-progression that allow you to play a game on one platform and continue your progress on another, which may require us to share your information with third-party partners; and contact you about your account, transactions, or other updates. We also rely on performance of a contract to manage our relationship with you, which includes responding to your support requests or general inquiries, and notifying you about changes to our applicable terms or policies.
• Legitimate Interests: we process personal data as needed for Epic’s business purposes, as balanced against the potential impact on your privacy rights. This includes many common purposes that you’d reasonably expect, such as to: communicate with you, respond to your requests, or provide you with updates and information; better understand our users and their preferences; personalize your experience, save your preferences, authenticate our users, and provide similar user experience features; develop, deliver, and improve the Epic Services and other offerings (some of which may be offered in partnership with other parties); manage and customize advertisements or promotional offers; manage (in-game) purchases; secure and protect the Epic Services; supporting auditing, data analysis, and other legitimate business operations; prevent or moderate fraudulent, toxic, harmful, or illegal content or conduct that breaches our terms. To support these business purposes, we may build, improve, and use machine learning technologies to help identify harmful, toxic, or fraudulent content in our services. The content identified by these technologies may be subject to human review. Otherwise, if applicable, you may have the ability to request human review of automated decisions.
• Legal Obligations: we process personal data when necessary to comply with legal obligations, such as responding to legitimate requests from law enforcement authorities or other government officials in accordance with relevant legal processes; to identify or moderate illegal content or conduct on the Epic Services; or processing date of birth to facilitate compliance with applicable youth protection laws.
• Consent: we process personal data when you provide us with your consent to do so. You aren’t required to provide consent if you do not want your personal data to be processed for the requested purposes, and you may withdraw your consent at any time.
If you have questions or concerns about the Epic Services (such as game-related issues, trouble accessing your Epic account, bugs or other technical problems, payment matters, or content and entitlement issues), please contact our Player Support teams. You can learn more about submitting support requests for products and services from:
• Epic Games (like Fortnite)
• Psyonix (such as Rocket League)
• Life on Air (Postparty)
• Mediatonic (including Fall Guys)
If you want to learn more about our privacy practices or this policy, or exercise your data subject rights, please email [email protected], [email protected], or the appropriate contact information listed below for the entity responsible for providing the relevant Epic Services in your region.
You can also contact us via postal mail (marked “Attn: Legal Department”) to Epic Games, Inc., located at 620 Crossroads Blvd., Cary, NC 27518, USA.
If you live outside of the United States, please see the additional contact information below related to the products or services you are using:
If you are using the Epic Games Store:
• Data Controller: Epic Games, Inc.
• Address: 620 Crossroads Blvd., Cary, NC 27518, USA
• Data Protection Officer: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using any games provided by Epic Games, such as Fortnite, that link to this privacy policy:
• Data Controller: Epic Games Entertainment International GmbH
• Address: Platz 10, 6039 Root D4, Switzerland
• Data Protection Officer: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using any other products or services provided by Epic Games, such as Unreal Engine, that link to this privacy policy:
• Data Controller: Epic Games Commerce GmbH
• Address: Platz 10, 6039 Root D4, Switzerland
• Data Protection Officer: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using products or services provided by Mediatonic, such as Fall Guys, that link to this privacy policy:
• Data Controller: Mediatonic Limited
• Address: Octagon Point, 5 Cheapside, London, EC2V 6AA, United Kingdom
• Contact: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using products or services provided by Psyonix, such as Rocket League, that link to this privacy policy:
• Data Controller: Psyonix LLC
• Address: 401 A St. #4200, San Diego, CA 92101, USA
• Contact: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using KWS services provided by Kids Web Services Ltd:
• Data Controller: Kids Web Services Ltd as a joint controller with Epic
• Address: Octagon Point, 5 Cheapside, London, EC2V 6AA, United Kingdom
• Contact: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using products or services provided by Life on Air, such as Postparty, that link to this privacy policy:
• Data Controller: Life on Air, Inc.
• Address: 620 Crossroads Blvd., Cary, NC 27518, USA
• Contact: [email protected]
• EU/UK Representative: Mishcon de Reya ([email protected])
If you are using products or services provided by Aquiris, such as Horizon Chase 2, that link to this privacy policy:
• Data Controller: Aquiris Games Studio LLC
• Address: c/o IBCPA, 20801 Biscayne Blvd, Ste 403, Office 415, Aventura, Florida, 33180, USA
• Data Protection Officer: [email protected].
• EU/UK Representative: Mishcon de Reya ([email protected])